Christ. Your writing is so beautiful but I have to stop reading because it's like re-living the stupidest parts of my life. I recently had leg vein procedures to try and stop having multiple blood clots in my legs due to varicose veins....and this is exactly how it went. Three worthless appts. ahead of time, wait for months, and then two days before the procedure called to tell me my bloodwork wasn't in and maybe they couldn't do the procedure. I said, um, nobody told me to get bloodwork. Three fucking "pre-appts." and nobody could tell me to make an appt. for a simple blood draw--or do the blood draw at their office. I am so sorry you keeping having these same interactions with our "health care" system.